Frequently Asked Questions

Where is the clinic located?

We are located right next to the US Consulate! Find us at Av. Ramon Rivera Lara 9020, Cd. Juárez, Chihuahua, Mexico.

What are the medical examination hours?

Our hours are from Monday to Friday, from 06:00 a.m. to 11:00 a.m. There is no limit on the number of patients per day, so anyone who arrives within the indicated hours will be attended.

Do you have parking available?

Yes, we have free parking at our facilities.

When do you recommend I schedule my medical examinations?

We recommend scheduling your examinations at least 1 business day in advance. If the applicant is a minor under 15 years old, we recommend scheduling their examinations at least two days before their consular appointment.

Where can I schedule my appointment online?

Access the link here, once you schedule your appointment, you can also schedule your free transportation.

When can I schedule my free transportation?

You can schedule it from the moment you register your appointment until the day of your examinations.

Where can I schedule my free transportation?

You can schedule it online here. Alternatively, you can call us and our customer service team will register your information.

Do you accept debit and/or credit cards?

Yes, we accept credit and debit cards (VISA, MasterCard, and American Express).

I had my previous examination and my visa was denied, can I go to other clinic?

No, avoid double expenses and complications. You should always go to the clinic where you had your first examination. Please present proof of your previous examination.